Go Into e-Commerce, SMEs Urged

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SME Corp Malaysia has urged small and mediaum enterprises (SMEs) to venture into e-Commerce, saying the electronic makret place has greater outreach and affluence than traditional markets.

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SME Corp Malaysia has urged small and mediaum enterprises (SMEs) to venture into e-Commerce, saying the electronic makret place has greater outreach and affluence than traditional markets.


Chief executive Officer Datuk Hafsah Hashim said the e-marketplace has enabled firms to reach out to more potential customers, resulting in an increase in the number of competitors, in addition to the breaking down of geographical barriers.

"One of the advantages of e-Commerce is that smaller companies are able to compete with larger firms in terms of quality and accessibility," she said at the signing of an agreement between Multimedia Prospect Sdn Bhd, a wholly-owned subsidiary of ManagePay System Bhd, and Bpost International here today.

The agreement aims to accelerate adoption of e-Commerce in Malaysia with the International Trade Lane service.

Hafsha said a recent Google-commissioned study revealed that the Internet has contributed 4.1% of gross domestic product in Malaysia, higher than in the United States (3.8%) and China (2.6%).

"However, the study also found that Internet accessibility is still relatively low for Malaysian SMEs due to high bandwidth and domain registration costs," she added.

"Only 11% of the respondents used online payment facilities, with online banking being the most popular option, followed by credit card payment," she said adding the high costs and lack of facilities and skills where the main perceived barriers for SMEs to conduct business online.

Meanwhile, ManagePay Chief Executive Officer Chew Chee Seng said the agreeemnt paves the way for ManagePay to leverage on the expertise and infrastructure of Bpost International to deliver cross-border parcels from e-tailers in Malaysia to destinations in Europe on time, intact and cost efficiently.

"In particular, Bpost International will offer its Globify international trade lane service whereby consumers who purchase goods on the websites of E-tailers will know exactly the total landed cost at the time of purchase," he added.

Chew said this partnership can also benefit Malaysian e-tailers by making it so much easier and more stress-free to sell their products online.

 

Transfer from Bernama.com, 25 June 2012.

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